Ebrahim AlhamedFrameworks Library

m.06 · II · Influence & Lead · Leading an Engaged Workforce

ABCD, Yerkes-Dodson & the Burnout Triad

Autonomy · Belonging · Competence · Direction — the four intrinsic motivators.

Engagement is the difference between people showing up and people showing up with energy. The ABCD framework names four intrinsic motivators; the Yerkes-Dodson curve names the pressure range that releases them; the burnout triad names what collapses when you overshoot. Hold all three and you can diagnose a team's energy in a page. — after Hardy · Bain · Amabile

The pressure-performance curve.

Yerkes-Dodson: performance peaks at moderate pressure. Below is boredom; above is burnout.

Inverted-U curve Inverted-U relationship between pressure and performance, peaking at peak — performance rises then falls as the input increases. peak pressure performance

Named ideas to remember.

ABCD Intrinsic Motivators · Hardy
Autonomy · Belonging · Competence · Direction
Diagnose which letter is missing for the person you are worried about.
Bain Engagement Pyramid · Bain & EIU
Inspired · Engaged · Satisfied · Dissatisfied
Satisfaction is the floor, not the ceiling. Aim for inspired.
Yerkes-Dodson Law · Yerkes & Dodson (1908)
boredom · peak · burnout
Pressure × performance is an inverted U. Manage where the team sits on the curve.
Burnout Triad · Maslach
Exhaustion · Cynicism · Inefficacy
All three together = burnout. Two = warning. One = tiredness.
Progress Principle · Amabile & Kramer
daily small wins
The single strongest predictor of a good day at work is progress on meaningful work.

With one team member this month.

  1. Map them on ABCD. Which letter is thin? Autonomy, belonging, competence or direction?
  2. Check where they sit on Yerkes-Dodson. Bored? Peak? Drifting toward burnout?
  3. Engineer a visible win this week. Progress principle. Small, real, theirs.
  4. Protect against the burnout triad. If you see two of {exhaustion, cynicism, inefficacy}, act. Don't wait for the third.

Key reading · HBR · Amabile & Kramer

The progress principle.

Out of 12,000 diary entries from 238 people across 7 companies, the single strongest predictor of a good day at work was not recognition or pay — it was making progress on meaningful work. Small wins compound; small setbacks corrode.

Make the next step visible. Then make it possible.

← m.05 SAID, Theory U & the 5 Active-Listening Moves ··· m.07 Social Styles, Grice & the Culture Map →